Returns & Refunds

Returns

We want you to be happy with your purchase. If you need to return an item, please contact us before sending it back.

Items must be returned in their original condition and packaging where applicable.

Refunds

Once we receive and inspect your return, we will notify you about the status of your refund. Approved refunds will be issued to the original payment method.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible with your order number and photos of the item.

Contact: support@falconeerlimited.co.uk